November 2007


Thought about something ….

Being kind hearted is not a good thing at all. You will be taken granted of.

Don’t always put yourself in other people’s shoes. They won’t put themselves in your shoes. So why care?

Don’t always put others’ need in front of your own. Nobody cares a hoot! Everybody is for themselves.

Don’t trust anyone too much. Trust yourself.

The moment you show your emotion to others. You fail.

No one really understand your own needs.

Counting the years that I’ve work, it’s probably for only about 5 years.

Every job that I’m in, every phrase of my life that I went thru, I learnt something new. I became wiser.

Sad but true, I also realised that human are not as kind as I thought. People can be so deceiving.

Probably I should jote down all the experiences and read back sometimes.

1st job : Student care center teacher (age 20)

There were three teachers reporting to the supervisor and the supervisor was the boss of the center. When I first started, everything was fine, the other teachers was nice to me and so is my supervisor. A few months into the job, I started to feel realise something. Why did my supervisor like one of the teachers so much although she can’t teach English well, was often late for work and was yakking on the phone most of the time. Me on the other hand, was giving my best since it was my first job and yet, the supervisor seems to dislike me as days went by.  I observed and I realised something. As you know, as teacher we always like to buy the students something to motivates them. That other teachers would often do this for her class students BUT buying a more expensive gift for the supervisor’s child. During lunch time, this teacher would often ask us(2 other teachers) to pool money together to buy food for lunch. However, she would always buy the supervisor’s favourite food and leave a huge portion for her even though we hadn’t even take enough for ourselves. she will tell the supervisor that we have enough already.

Learned: Curry favoring/licking of your supervisor’s boot is important. It gets you out of trouble and makes things easier for you. However, I still habour the innocent thought that this is uncommon and I shouldn’t be doing this if I am not comfortable with it. There is bound to be someone who like to be treated truthfully.

2nd job: IT helpdesk (age 21)

This job was a big change from the last one. It is also in this job that I realise I should be in the customer service field. I feel happy in this job. My colleagues are nice people and my team lead was a very kind and understanding lady. She was the first to arrive and last to leave. Then I thought back about my last job and thought that, Hey maybe things are different in a big organisation. Although there was alot more to do compared to the last job, I feel happier and this went on for 1.5 years before I left for my studies. However, just before I go, there was a change in management. The operation manager was one who had promoted from a junior officer to a manager. Having in our shoes before, all of us thought he would be very understanding towards us. No he didn’t he treat us like a puppet and monitored us like a kid. It did not affect me much to be frank since I was already leaving by then. But I remember most from him is that after his honey moon to Europe, he came back and give us each a small piece of chocolate. The whole team had a laugh over it. Such a stingy person!

Learned: Don’t be a stingy boss. Give your staff the empowermoment they deserved. However, the most important thing I have learnt form this job was from my team leader, Kian. As a leader, you have to lead by example. Be kind and understanding to your team members. they are not your subordinates, they are your colleagues.

3rd job: University student in Australia (age 22)

ok not really a job but I was living in another country and I learnt alot from it. I learnt to protect myself. Most important, speak out when I want something or when I feel that what I did deserved more. I learnt to be more confident and outspoken.

Learned : You get bullied if you choose to remain quiet and think that it is best to stay out of trouble. This thinking is totally wrong.

4th job : Customer Service Advisor (age 24)

My first job after graduation. I was worried that I couldn’t get a job so I rushed into this job. It is a UK mnc so I thoughts things should not be bad though the pay is miserable. I did meet some nice colleagues in this job. However, I find the job too bored and too repetitive. It seems that I would take forever to get promoted or even get recognised. However this company provides fantastic benefits and nice working environment. My team lead CY, is also someone whom I respected alot. She is not only a capable and firm lady but a very fair and reasonable supervisor. She understands the team’s needs and treated all the members equally. When she buy breakfast, she buy breakfast for all. Come appraisal time, she really makes an effort to listen to what I had to said and what are my career goals. She did not defend the company or critisize me. She goes thru my weaknesses objectively and also advise me on how to improve myself. She even shared with me her experiences. I really respect her for that.

Learned : Be a good example to your colleagues who are learning from you. Respect is earned and not by your position. Share and help your colleagues in whatever you can. Do not be selfish. Understand your staffs’ needs. Do not put your interest before their’s.

5th job : Civil Servant (age 25)

My current job. Being an assistant manager, I need to report to two other manager. One deputy mgr(he) and a senior mgr(she). My senior manager is a firm and capable woman while the d.mgr in my opinion was a rather weak leader. He came in late and leaves early. He always leave the dirty and harder work to the assistant managers. whenever there’s a problem, he never fails to pin point all the other people except himself. He try to be nice to you in front of everyone, especially the senior manager. He tries to appear helpful but behind your back, says that you are incompetent and does not take ownership of your own project. when I speak out about the unfairness in the roaster system, he defended himself immediately without even thinking about what I have to say.

Learned : Do not be such an asshole if one day I be in his position. Learned to take the blame even if you are a leader. Lead a good example. Don’t backstabbed!

Ok, I shall add in more as time goes.

Love to me is…

when you bought a new sofa, you won’t wanna sit on it till your other half is there to sit on it with you.